Privacy Policy

[Updated Date: May 9, 2018]

Your privacy and the privacy of all visitors to the BetterBowl.com Web Site (the “Web Site”) are very important to us. Better Bowl™ has adopted the following Privacy Policy (the “Policy”) in order to demonstrate our firm commitment to the privacy of your personal information. The Policy discloses our information gathering and dissemination practices for our Web Site:

WE WILL NOT USE YOUR INFORMATION FOR ANY PURPOSE THAT YOU HAVE NOT EXPRESSLY AUTHORIZED. YOUR EMAIL ADDRESS AND CONTACT INFORMATION WILL NOT BE SOLD, RENTED, OR SHARED WITH OTHER ORGANIZATIONS FOR COMMERCIAL PURPOSES OR IN WAYS DIFFERENT THAN WHAT IS DISCLOSED IN THIS POLICY.

If you do not agree with this Privacy Policy, do not access or use the Site. By accessing or using the Site, BetterBowl's website, you agree to this Privacy Policy.

The Personal Data We Collect, and What We Do with It

This Policy tells you, among other things, what information we gather from you through our Web Site, how we may use or disclose that information, and our efforts to protect it.

Our Web Site does track certain information about the visits to our Web Site. For example, we compile statistics that show the numbers and frequency of visitors to our Web Site and its individual pages. These aggregated statistics are used internally to improve our Web Site and for product development and marketing purposes generally. For example, we request information from you when you:

In connection with your use of our Web Site, we may collect the following information:

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We are the sole owners of the information collected on the Web Site. We use the personal identifying information you voluntarily provide to register you as a user of the Web Site, to administer Web Site usage and monitor traffic-levels, and to contact you regarding your reason for visiting the Web Site and to ask you about improvements we can make to our Web Site and our services, if necessary. We also may use IP addresses to analyze trends, administer the Web Site, track user movement, and gather broad demographic information for aggregate use. Unless you ask us not to, we may use your e-mail address to contact you directly regarding specials, services, products or information that we believe interest you.

From time to time, we may also disclose information to fulfill certain legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others’ rights or to prevent harm.

We partner with other third party companies to provide specific services. When the user signs up for these services, we will share contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

As part of our commitment to quality customer service, occasional communications may be sent on behalf of Better Bowl™, by an independent third party ratings and review service. Active, regular customers’ anonymous email addresses will be used by this service one time only, for the express purpose of independently evaluating our processes, including Better Bowl™’s general service, courtesy, selling, and shipping of actual orders placed, and will not be owned, shared or used for any other purpose by the third party. No financial or other information will be shared with the third party. You may opt out of these review emails at any time.

Any non-personal information, communications and material you send to this site or to us by e-mail are on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products. Any information you send to this site must be truthful, not violate the rights of others and be legal.

Restricting or Opting-Out of Personal Data Collection

You may choose to restrict our use of your information. If you are a user of our Web Site or services, you may restrict distribution of your information by contacting us via the email address or phone number given on our website and indicating such restrictions.

If you receive communications from us that you do not want to receive, you can opt-out from receiving these communications by specifically telling us to stop sending them to you.

You may also “opt-out” entirely from providing personal information to us by not registering on our Web Site. You may also choose at a later date to:

Please note, certain sections of our Web Site do require registration in order to use these sections and services. If you choose not to register or provide certain information, these sections will not be available for your use. We will not use your information for any purpose other than for those purposes you have authorized and we will not use your information for a purpose that is incompatible with the purpose for which it was originally authorized by you. We will treat as sensitive any information that we receive from a third party where the third party treats and identifies it as sensitive.

Secure Use of Data By Third Parties Acting On Our Behalf

We will apply the “Notice of Information Collected and Disclosed” and “Opt-Out” policies discussed above in the event we propose to disclose your information to a third party. If we propose to disclose your information to a third party that is acting as our agent or on our behalf, we will ensure that the third party has agreed to assure adequate protection of your information.

The Security Measures We Take

For your security, Account access on our Web Site may be encrypted with Secure Sockets Layer Protocol (“SSL”) technology on both the client and server end by selecting the secure server option when prompted to do so. This Web Site takes every reasonable precaution to protect our users’ information. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for “https” at the beginning of the address of the web page. We are a PCI compliant company, meaning that we follow The Payment Card Industry Data Security Standard (PCI DSS) – a set of requirements designed to ensure that all companies that process, store or transmit credit card information maintain a secure environment.

When users submit sensitive information via the Web Site, your information is protected both online and off-line. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Please note that e-mail may not be encrypted and cannot be considered a secure means of transmitting sensitive information. We will never ask you to submit your financial data, such as your credit card account numbers, via e-mail.

Your account containing your information is password protected. Only those who log on with your password can access your account. We have taken appropriate security measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, please remember that you play a valuable part in security as well. Your password to access your account should never be shared with anyone. After you have finished using the Web Site, you should log off and exit your browser so no unauthorized persons can use our Web Site with your name and account information. Furthermore, if you provide any information to parties who operate web sites that are linked to or from our Web Site, different rules may apply to their collection, use, or disclosure of your personal information. We encourage you to review the privacy policies of such other sites before revealing any sensitive or personal information. Regardless of the precautions taken by you or by us, “perfect security” does not exist on the Internet. We cannot ensure or warrant the ultimate security of any information you transmit.

We make every effort to ensure that your information is reliable for the use you intend, and that it is accurate, complete, and current. To assist us in ensuring that your information is relevant on an on-going basis for its intended purposes, we encourage you to update your information as frequently as is necessary. We may periodically send you a notice asking you to update your information.

How We Use Cookies

A cookie is a small data file that certain web sites write to your computer’s hard drive when you visit those sites. A cookie file can contain information such as a user ID that a web site uses to track the pages you have visited. When you register at the Web Site, we may use a cookie to store a unique, random user ID. We do not store passwords or any personal information about you. We may use this ID to identify you anonymously in our database and to track information while you are on our Web Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Cookies also enable you to enter the Web Site as a registered user without having to log on each time.

You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use the Web Site. However, if you turn off cookies, then you may not be able to utilize certain features of the Web Site.

Refusing Cookies

A cookie is a small data file that certain web sites write to your computer’s hard drive when you visit those sites. A cookie file can contain information such as a user ID that a web site uses to track the pages you have visited. When you register at the Web Site, we may use a cookie to store a unique, random user ID. We do not store passwords or any personal information about you. We may use this ID to identify you anonymously in our database and to track information while you are on our Web Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Cookies also enable you to enter the Web Site as a registered user without having to log on each time.

You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use the Web Site. However, if you turn off cookies, then you may not be able to utilize certain features of the Web Site.

Other types of Cookies or third parties that install Cookies

Some of the services listed below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Owner - depending on how they are described - without the help of third parties.

If any third party operated services are listed among the tools below, these may be used to track Users' browsing habits – in addition to the information specified herein and without the Owner's knowledge. Please read the entire privacy guideline of the listed services for detailed information.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Facebook Ads conversion tracking (Facebook, Inc.)
Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Please Read Website Traffic Analysis for more info.

Twitter Ads conversion tracking (Twitter, Inc.)
Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on this Application.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Please Read Website Traffic Analysis for more info.

Yahoo Ads (Oath)
Yahoo Ads is a remarketing and behavioral targeting service provided by Oath. that connects the activity of this Application with the Yahoo Ads Interest Manager.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Please Read Advertising Networks for more info – Opt Out.

Bing Ads (Microsoft)
Bing Ads is a behavioral targeting service provided by Microsoft. that connects data from the Bing Ads advertising network with actions performed on this Application.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Please Read Advertising Networks for more info – Opt Out.

Google AdWords conversion tracking (Google Inc.)
Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Please Read Website Traffic Analysis for more info. - Opt-Out

Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Personal Data collected: Cookies and Usage Data.

Display Advertising extension for Google Analytics (Google Inc.)
Google Analytics on this Application might use Google's Interest-based advertising, 3rd-party audience data and information from the DoubleClick Cookie to extend analytics with demographics, interests and ads interaction data.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Please Read Website Traffic Analysis for more info. - Opt-Out

User ID extension for Google Analytics (Google Inc.)
Google Analytics on this Application makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by this Application.
The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the email address provided in this privacy policy to object to the aforementioned tracking as well.
Personal Data collected: Cookies.
Place of processing: US – Please Read Website Traffic Analysis for more info. Opt-Out

Commercial affiliation

This type of services allows this Application to display advertisements for third party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics. Clicks on the banner or icon posted on the Application are tracked by the third-party services listed below, and are shared with this Application.

ShareASale.com Inc.
ShareASale is and advanced Affiliate Marketing platform
Personal Data collected: Cookies, email address, first name, last name and Usage Data.
Place of processing: US

Live chat platform Interaction

This type of services allows Users to interact with third party live chat platforms directly from the pages of this Application, for contacting and being contacted by this Application customer support.

If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Live chat conversations may be logged.

Pure Chat (Pure Chat, Inc.)
Pure Chat was designed to help organizations have better conversations with their website visitors.
Personal Data collected: Cookies and Usage Data.
Place of processing: US

Remarketing and behavioral targeting

This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.

This done by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Advertising Networks of this page.

AdRoll (Semantic Sugar, Inc.)
AdRoll is an advertising service provided by Semantic Sugar, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Please Read Advertising Networks for more info – Opt Out.

AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Please Read Advertising Networks for more info – Opt Out.

Children’s Privacy

We are concerned about the safety of children and their use of the Internet. The Web Site is not directed at children under the age of 13 and does not knowingly collect personal data from children under the age of 13. If we receive actual knowledge that we have received such personal information without the required verifiable parental consent, we will delete the information from our database as soon as we practicably can.

Effective Date and Future Changes

This Privacy Policy is effective as of March 2017. We may occasionally change this Privacy Policy. If we do, we will post the changes on the Web Site and the changes will take effect as soon as posted. If we change our information practices in the future, we will post the changes to our Web Site to notify you and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web Site periodically.

Application of This Notice

This Notice applies only to the information collected by us from the users of our Web Site. It does not apply to information collected by us in any other way, including offline.

Contact Information

Please read this Policy carefully and feel free to contact us by sending us a message by clicking here. You can also contact us by telephone at 1.888.213.8277 (USA) or 1.616.803.7893 (International) if you have any inquiries, complaints or questions regarding its contents.